Job Description
We are looking for Customer Relation Manager for 3S Automobile Dealership (Toyota Garden Motors),
Who we're looking for;
An experienced Customer Relations Manager with Automotive Experience
Minimum Bachelors degree holder
Customer service driven
People management and motivational skills
Proven track record within customer relations for a recognised organisation
Planning and controlling skills
Professional approach
Minimum 2 year relevant field experience
Hard working and possess excellent communication skills.
Customer retention knowledge
Building brand loyalty
Training staff to deliver a high standard of customer service;
Communicating effectively with customers by telephone, email, letter and face to face;
Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
Co-ordination with other departments to develop customer-centric environment
Conducting surveys to gauge the customer satisfaction levels
Skills
Confident, soft spoken and experienced in customer handling.
Job Details
Job Channel: Women Jobs
Industry: AutoMobile
Functional Area: Client Services & Customer Support
Total Positions: 1 Post
Job Type: First Shift (Day)
Job Location: Gulberg III, Lahore, Pakistan
Gender: Female
Age: 25 - 40 Years
Minimum Education: Bachelors
Career Level: Department Head
Minimum Experience: 2 Years (Experience in Automotive Industry)
Apply Before: May 10, 2016
Posting Date: Apr 28, 2016
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