Job Description
· Compensate managers, account executives and all salespeople engaged in the Service Registration/Activation.
· Resolve discrepancies in registrations; coordinate registration summaries and distribution of fully executed agreements to internal and external customer groups..
· Ensure that all contractual terms and conditions comply with standard or approved business practices.
· Proactively manage customer information including additions, moves, and changes up-to-date within the registration and asset database.
· Work closely with multiple venders on all deal registrations.
· Gathering missing information from Sales Rep and internal departments like part number that is to be registered, end user contact info, serial numbers, reference Order for H/W or warranty etc.
· Work closely with the inside sales reps to generate RMAs for incompatible products.
· Compensate managers and all salespeople engaged in the Service Renewal.
· Resolve discrepancies in contracts; coordinate contract summaries and distribution of fully executed agreements to internal and external customer groups.
· Coordinate the renewal and extension of Expiring Agreements/contracts with inside Sales Reps.
· Develop the scope and specifications for professional services and other engagements
· Proactively manage customer information including additions, moves, and changes up-to-date within the contract and asset database.
· Draft and negotiate Service Agreements/contracts with partners and clients.
Note: This is a permanently Night Shift job timings are 8pm-5am
Skills
Excellent Communication Skills
Excellent Knowledge of CISCO Products, Routers & Switches
Job Details
Industry: BPO
Functional Area: Client Services & Customer Support
Total Positions: 1 Post
Job Type: Third Shift (Night)
Department: Services
Job Location: F-5, Islamabad, Pakistan
Gender: No Preference
Minimum Education: Bachelors
Degree Title: BS/MS-Telecom
Career Level: Entry Level
Experience: 1 Year - 3 Years (Knowledge of CISCO products & portfolio and Smart Net)
Apply Before: May 31, 2016
Posting Date: Apr 28, 2016
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